Technical Support
Fanfare is dedicated to providing the highest level of support possible for our customers. You can get speedy answers to your technical questions and issues over the phone or via the Web. No hassles, no delays, no finger-pointing. Just fast resolution.
Online support portal
Fanfare's online support portal is available 24 hours a day for all users. This resource includes an extensive knowledge base as well as a download library that contains user documentation and the latest software releases. Also, users with questions or technical issues can submit and track tickets online.
Log in to our online support center »
Telephone support
If you would like to speak to us directly, telephone support is available during the hours listed below. Whether you have a general question about how to use iTest® or a complex issue that you are trying to solve, our support professionals will be happy to assist you.
| Region | Office Location | Local Support Hours | Support Phone |
|---|---|---|---|
| Fanfare Americas (Headquarters) | Mountain View, CA, USA | 5 am - 5 pm, PT Monday - Friday |
1-866-326-3637 (option 2) |
| Fanfare EMEA | London, UK | 9 am – 6 pm, BT Monday - Friday |
1-650-641-5101 (option 2) |
| Fanfare APAC | Noida, India | 9 am – 6 pm, IST Monday - Friday |
1-650-641-5101 (option 2) |
Email support
If you prefer to contact us by email, you may do so at any time and a member of our support team will respond to you as soon as possible.
Email contact: techsupport@fanfaresoftware.com
