Fanfare Customers Speak Up!

Companies of all sizes and shapes are seeing results — and real value — by using Fanfare to help bring quality products to market faster! We're proud to announce 20 new customers, including industry leaders like Alcatel, Juniper Networks, Silver Peak, Aztek Networks, Edgewater Networks, and others. In fact, the growth of our customer base has helped secure our latest round of funding so we can continue to create even better products to meet the needs and requests of our customers.

In this section of the newsletter we typically focus on one company's success story, but with our burst of new customers, we'd like to share real feedback and insights about the value that high-tech manufacturers are finding in our suite of products and services:

Faster QA — Without Sacrificing Quality

Customers at the most senior levels are telling us that Fanfare is clearly helping them get higher-quality products to market faster. How? Using Fanfare, customers are able to:

Increase test coverage and the number of tests
Save time writing reports and doing device and testbed setup

Better Team Communication

The benefit that has surprised our customers the most is the improvement in team communication. They note this is due to Fanfare's consistent reporting and knowledge sharing attributes. Developers and testers are able to gain visibility into their respective roles in developing and testing features, and the result is fewer bugs and better de-bugging processes.

Smarter Testing Strategies

We have also learned from our customers that by using Fanfare, they are able to create a better testing strategy around knowing which tests to automate. Usually these are the simple, mundane and highly repetitive test cases that need to be completed first. Ultimately, Fanfare frees up testers to focus on more pressing, valuable work. One customer summed it up perfectly: "Why waste a tester's talents on these types of tests? I want them to spend time on complicated edge cases where we find a lot of critical bugs."

Happy Testers

And finally, there's job satisfaction. Anecdotally we're hearing from testers how they are actually enjoying their job more because they spend more time doing strategic testing, instead of tasks that have been automated using Fanfare.

In the next issue we'll return to more of a classical case study approach. We hope the insights above spur you to find new ways to use Fanfare — or, if you're not a customer, we hope this feedback encourages you to learn more about all the benefits our products and services offer.